Disputes
Glastonbury-bound glampers have actually been left ticketless after investing countless pounds with a high-end yurt business that is now in liquidation.
Yurtel, a glamping service provider based in Corsham, stopped trading on 8 May, simply weeks before music fans are because of pitch up at Glastonbury Festival.
It was among numerous camping areas regional to the Worthy Farm website with access to acquire hospitality tickets for visitors.
The business used hospitality tickets and lodging plans to the yearly celebration, varying from ₤ 10,000 for a luxurious bell camping tent to ₤ 16,500 for a governmental suite.
In an e-mail to clients on Monday, Yurtel stated it had actually stopped regular trading due to insolvency and would “begin official liquidation quickly”.
Yurtel included that it is “not able to satisfy any ticket and lodging reservations produced this year’s celebration” which tickets to go into the celebration had actually “not been acquired” on their behalf.
According to the Liverpool Echothe e-mail included that bundles “can not be reimbursed” and consumers must declare from their charge card company or in Yurtel’s liquidation.
Celebration goers preparing to stick with Yurtel were encouraged to book “an alternative celebration lodging service provider” and informed that their info would be shown Glastonbury organisers.
The “high-end outdoor camping leader” began operations in 2005, with celebration camps consisting of bars, medspas, jacuzzis and dining establishments.
Yurtel has actually formerly supplied high-end lodging at celebrations consisting of Latitude and Big Feastival.
One consumer, Lydia, informed BBC News that she was “definitely gutted” after investing ₤ 10,000 plus VAT on tickets and lodging with Yurtel.
According to the celebration, Yurtel had actually “not paid Glastonbury Festival for any tickets for the 2025 Festival prior to participating in liquidation, and for that reason no tickets were protected for their visitors”.
Heading acts at Glastonbury this year consist of The 1975, Neil Young and Olivia Rodrigo.
Glastonbury Festival stated in a declaration: “We were sorry to discover that Yurtel Limited has actually designated liquidators, and value how frustrating this is for anybody who was preparing to stick with them.
“Glastonbury Festival has no participation with the operation of Yurtel Limited, and as such we have no records of their reservations and are not able to take any obligation for the services and the centers they provide.”
It included: “Anyone who has actually paid Yurtel for a bundle consisting of Glastonbury 2025 tickets will require to pursue any possible remuneration readily available from them by means of the liquidation procedure as described in their interaction to you. We are unable to sustain the expense or duty of their loss or replacement.”
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